tc44's Privacy Policy
Protecting your personal information is our top priority. From registration to transactions, every step on the tc44 platform keeps your data secured with strict safety measures.
Our Commitment
tc44 operates a safe and reliable online casino and betting platform for players in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains how tc44 collects your personal information, how it is used, who it is shared with, and how it is kept secure.
By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please contact us before using our services.
Key Protection Points
- Data transmission secured by SSL encryption
- Information is never sold to third parties
- Right to have your data deleted upon request
- Secure payment information storage methods
- 24/7 support service in Bengali
What Information We Collect
For registration and service delivery on tc44, we collect the following types of information. Each piece of information is collected for a specific purpose only, and no excess data is collected.
Personal Identity Information
Information you provide at registration:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport number (for verification)
Financial Information
Information required for deposits and withdrawals:
- bKash, Nagad, or Rocket mobile number
- Transaction history and amounts
- Deposit and withdrawal records
- Bonus usage history
Technical Information
Automatically collected information:
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Page visit and click history
- Connection time and duration
Gaming Activity Information
Information related to your playing experience:
- Preferred games and betting patterns
- Win and loss records
- Session length and frequency
- Responsible gaming limit settings
How Your Information Is Used
tc44 uses the collected information only for the purposes listed below. We never use your information for unnecessary or unauthorized purposes under any circumstances.
Service Operation and Delivery
For creating and managing your account, processing deposits and withdrawals, managing gaming sessions, and distributing bonuses and rewards.
Identity Verification and Security
For confirming your age and identity (21+), preventing fraud and money laundering, ensuring account security, and preventing unauthorized access.
Customer Support
For resolving your complaints and questions, providing live chat support, and improving the platform experience.
Responsible Gaming
For monitoring your gaming behavior to identify potential issues, enforcing self-set limits, and providing assistance when needed.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the tc44 website to improve your experience. Cookies are small text files stored in your browser that help us remember your preferences.
Types of cookies we use
Essential Cookies: These cookies are required for the core functionality of the website. They are essential for staying logged in, keeping your session secure, and using core page features. These cookies cannot be disabled.
Functional Cookies: Used to remember your language preference, login details, and personalized settings. These cookies make each of your visits more convenient.
Analytics Cookies: Help us analyze user behavior on our platform to improve our services. This information is kept fully anonymous.
You can manage cookies from your browser settings. Keep in mind that fully disabling cookies may prevent some important features of the website from working properly.
Information Sharing and Disclosure
tc44 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with these payment gateways. This information is used solely for transaction verification and completion.
Legal Obligations
Information will be disclosed when required by court order, regulatory authority directive, or applicable law. In such cases, we disclose only the minimum information necessary.
Fraud Prevention
If serious fraud or money laundering is suspected, necessary information may be shared with relevant law enforcement agencies, which is our legal responsibility.
Data Security Measures
tc44 has adopted industry-standard security measures to ensure the safety of your information. Our security infrastructure is regularly updated and tested.
- SSL/TLS Encryption: All data transmission between your browser and our servers is secured with 256-bit SSL encryption.
- Firewall Protection: An advanced firewall system protects our servers from unauthorized access.
- Regular Security Audits: Regular security assessments are conducted by third-party experts.
- Restricted Access: Only authorized personnel can access your information on a need-to-know basis.
- Data Backup: Your information is stored in a secure, encrypted backup system.
- Two-Factor Verification: An additional verification layer is available for account protection.
If a security breach occurs, we will notify affected users as quickly as possible and take the necessary protective measures. While we strive to ensure the highest level of security, no system on the internet can guarantee 100% security.
Your Rights and Choices
As a user of tc44, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access Information
You can request a complete list of your personal information stored with us at any time. We will provide that information within a reasonable time.
Right to Correct Information
If any of your information is incorrect, you can request that it be corrected. Maintaining accurate and up-to-date information is important for both parties.
Right to Delete Information
When closing your account, you can request that your personal information be deleted. However, some information may be retained for a specific period due to legal obligations.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be temporarily restricted. During this period, we will carry out only essential operations.
Right to Data Portability
You can request your information in a structured, machine-readable format. This gives you full control over your data.
Right to Opt Out of Marketing Communications
You can opt out of promotional emails and notifications at any time. However, essential account-related messages will continue to be sent.
Data Retention Period
tc44 retains your information only for as long as it is necessary or legally required. Different retention policies apply to different types of information:
- Active Account Information: Retained for as long as the account remains active.
- Transaction Records: Retained for a specific period after account closure in accordance with financial regulations.
- Customer Support Communications: Retained for a limited period to improve service quality.
- Technical Log Data: Generally retained for a short period for security monitoring purposes.
- Identity Verification Documents: Retained in accordance with applicable regulations.
Information retained after your account is closed will be used only to fulfill legal obligations and for no other purpose.
Protection of Minors
tc44 strictly limits its services to those aged 21 and above. We do not intentionally collect any personal information from minors.
Age verification is a mandatory step in the registration process. If we ever learn that someone under 21 has registered on our platform, that account will be closed immediately and the associated information will be deleted.
If you suspect that a minor is using our platform, please notify our support team immediately.
Policy Changes
tc44 reserves the right to update this privacy policy when necessary. If significant changes are made, we will notify you in the following ways:
- Via a special notice on the website
- By sending a notification to your registered email
- With reasonable notice before the changes take effect from the date of the update
Continuing to use the platform after a policy update indicates that you have agreed to the new policy. If you do not agree to the updated policy, you may close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us. Our dedicated support team is always ready to assist you.
Contact Information
Data Request Process
To submit a request regarding your information:
- Email [email protected] or open live chat
- Provide the email address linked to your account
- Clearly state the type of request
- After identity verification, we will process your request